FAQ

Choose the product you want in the catalog, add it to your cart and go to checkout. Enter your contact details and a delivery address, or choose pickup, then select a payment method that suits you. If you run into any difficulty, contact our managers by phone +7 (909) 964-77-74, in the online chat on the site or via Telegram – we usually reply immediately.

Several collection methods are available. You can pick up your order from our showroom in Dubai, daily from 10:00 to 21:00 – for same-day pickup, place your order before 18:00. Courier delivery to your address is also available through major delivery services, and for the other emirates – delivery to a pickup point anywhere in the UAE.

Yes, we ship orders across the UAE. Delivery to the nearest pickup point is available for every emirate; courier delivery to your door is also available in Dubai and a number of other cities. Current delivery times and the exact cost are shown in your cart at checkout.

Yes, for every product in our store we give a 12-month warranty from the moment the customer receives the goods. Some products carry a warranty of up to 3 years – ask our managers for the details. If you find a fault while using the product during the warranty period, you can contact a service centre.

Cash – on pickup from our showroom. Bank transfer – for pickup and for delivery. Bank card on receipt: VISA and MasterCard. Installment and credit payment options are available. For legal entities, payment by bank transfer is available.

Yes, Techno Buyer sells only original equipment from official manufacturers. The catalog carries products from the leading brands: Apple, Samsung, Dyson, DJI, Sony PlayStation and others. If you would like confirmation that a particular product is original – ask a manager when you place the order.

Our showroom is located in Dubai. The exact address and step-by-step directions are on the How to Find Us page. We are always glad to see you in person: our consultants will show you the devices and demonstrate how they work.

Orders on the site are accepted around the clock. The showroom is open daily from 10:00 to 21:00, with no days off. Online support in the chat and in messengers is also available every day from 09:00 to 21:00. For same-day pickup the order has to be placed before 18:00.

Yes, a product of proper quality can be returned within 14 calendar days from the moment of receipt. Mandatory conditions: the receipt, the original packaging and the marketable condition of the item are all preserved. Please note: the buyer arranges the return delivery of the product themselves.

You can contact us in whatever way is convenient for you.

• Phone: +7 (909) 964-77-74
• Email: info@techno-buyer.ae / order@techno-buyer.ae
• Telegram: @TechnoBuyer_tg
• VK: our group
• Online chat on the site – daily from 09:00 to 21:00